The Bespoke Metalwork Process: From Quote Request to Final Installation

Ordering custom metalwork should be simple and straightforward. Here’s what the entire process looks like, from your first enquiry to the final installation of your unique bespoke steel item. We deliver professional steel fabrication services focused on quality and precision.

1. Initial Quote Request

The custom metalwork process begins when you submit your initial quote request via our website form. This is the crucial first step where we gather the essential information needed to scope your project, whether it’s for architectural metalwork or a piece of bespoke metal art.

What Happens Next:

Our team will review your request within 2-3 business days. If necessary, we will follow up with specific questions regarding dimensions, intended use, location, and any initial custom metal design preferences to fully understand the scope of work. Based on this initial brief, materials required, and estimated time frame for the fabrication, you will receive a preliminary estimate of the project cost for your review.

2. Design Consultation and Scope Confirmation

Once the preliminary estimate is approved, we move into the design consultation phase. This stage ensures that the vision for your bespoke steel fabrication aligns perfectly with technical feasibility and budget.

What Happens Next:

We work collaboratively via email, phone, or in-person meetings to finalize the creative brief. We approve the style, functionality, and overall feasibility of the project before any metal is cut. Following this consultation, you will receive an official estimate that includes a detailed breakdown of the cost of production and the projected timeline for completion. Once this is formally approved, your project is formally added to our metal workshop production calendar.

3. Technical Drawings and Material Planning

With the design confirmed and the project scheduled, we begin the detailed planning necessary for precision fabrication. This stage minimizes material waste and ensures project accuracy.

What Happens Next:

We prepare the necessary technical sketches or manufacturing plans—the precise blueprints that guide our welding services team. Simultaneously, we manage the procurement of high-quality structural steel and other specialized materials required for your project. If your design requires it, we coordinate the use of specialized processes like CNC cutting or laser profiling at this time.

4. Fabrication in Our Hampshire Workshop

This is where your vision is brought to life. Our dedicated Hampshire workshop is where skilled metalworkers apply their craft to create beautiful, lasting pieces.

What Happens Next:

We handcraft your unique piece using a combination of traditional blacksmithing techniques and modern fabrication methods. Our commitment is to meticulous detail and quality, whether we are building a complex piece of structural steelwork or a simple set of custom railings. We believe in transparency and can provide progress reports or workshop photos upon request. Please note that the typical metal fabrication timeline varies depending on project complexity, generally ranging from 4 to 8 weeks.

5. Finishing and Installation (Handled by Our Partners)

Once the structural fabrication is complete, we focus on protection and final presentation, followed by professional installation.

What Happens Next:

After the piece passes our internal quality control, we hand it over to our reliable, specialist partners for professional metal finishing techniques. This may involve applying a patina, durable powder coating, or a galvanized finish to protect the steel from the elements. Our partners then manage the on-site metal installation of the product at your location, ensuring a secure and professional fit, with our team available to provide support throughout the process.

6. Aftercare and Legacy

The process doesn't end when the installation is complete; we are committed to the lasting quality of your investment in bespoke metalwork.

What Happens Next:

You are now free to enjoy your custom-made piece! We provide essential aftercare guidance and basic instructions for maintaining mild steel, ensuring its longevity. For any future commissions, adjustments, or if you simply need advice on maintaining your unique architectural metalwork, our team is always just a message away, guaranteeing the legacy of your investment.

Notes for Clients

  • Lead Times: Vary by project complexity and workshop schedule.

  • Design Flexibility: We welcome collaboration and can adapt designs to suit your space.

  • Partner Coordination: We’ll introduce you to finishing and installation specialists we trust.

Ready to begin your commission?